Why should I have a custom saddle?
We created a custom saddle for your riding pleasure. The saddle is one of the 3 points of contact with the bike and thus an important element in the performance itself. Our challenge was to develop a saddle that you don't have to think about when riding. A well chosen saddle, combined with a well adjusted riding position, is a great way to pass the risk of long term health problems.
Will a custom saddle help me with back pain?
Choosing the right saddle can help with back pain, blisters and other health problems that occur when cycling. However, the saddle itself is one piece to the puzzle of a healthy riding style. For persistent issues, we recommend having a bike fitter professionally adjust your overall riding position.
Do I need a bikefitting with the saddle?
A bikefitting is not a necessity after buying a new saddle. However, if you have never been fitted, we strongly recommend it. Even if you just ride for fun, a proper bikefitting will help prevent injuries and will overall improve your comfort, performance and efficiency on the bike, whether your riding casually or training for your big season goals.
Why does the saddle have a cutout?
The cutout helps to promote and maintain proper blood flow in the soft tissues of the buttocks, thus preventing tingling and uncomfortable pressure on your sitbones.
I have wide sit bones, will the saddle fit me?
Yes. We offer custom saddles for any sit bone width, from narrow to wide.
Is the saddle unisex?
We see unisex as obsolete. We make our saddles to fit everyone. Women and men have a different anatomy of the pelvic floor and perineum and we tailor the saddle to those differences.
Who is the saddle suitable for?
Can the saddle suit anyone?
The Joyseat saddle is suitable for any cyclist who wishes to enjoy the ride. It will be appreciated by both professional athletes, sports enthusiasts and recreational cyclists.
Is the saddle only for professional athletes?
The Joyseat saddle will be appreciated not only by professional athletes, but recreational cyclists too will find the saddle extremely beneficial to ensure proper blood flow and prevent leg numbness after long hours on the bike.
What type of bike can I use the saddle on?
Each type of bike has slightly different saddle shape parameters. When we build your Joyseat saddle, we ask what type of riding it will be mainly used for and adjust the parameters accordingly. The saddle is made of durable materials and can be fitted to road, MTB and gravel bikes. However, the saddle is always made for the type of bike you have entered in the configurator. The Joyseat saddle for time trial bikes will be coming soon.
Do you offer saddles for children?
We don't produce saddles for children, due to the fact that children are still in development and growth.
In this case, Joyseat saddle would fit for a few years, and then it would be necessary to have a new one made.
About the product
What does a customized saddle mean?
Each saddle is an original, which you model in the configurator based on your parameters (such as height, weight, mileage, etc.) and the imprint of your sit bone width. It is then manufactured using industrial 3D printing using durable materials.
Simply put: one obsessed cyclist = one saddle.
How much does the saddle weigh?
The exact weight of each Joyseat saddle depends on your input parameters. In any case, you can count on a weight between 170 - 210 g. Saddles for road bikes are usually in the lower weight category.
What materials are the saddle made of?
The shell and rails are made of lightweight carbon fibre. The top layer is printed on an industrial 3D printer from thermoplastic polyurethane (TPU).
Can I choose my saddle colour?
The Joyseat color can't be changed, however you can adjust the color of the rear insert. You can even choose your own text up to 10 characters (name, nickname, whatever comes to mind) for the inside of the saddle.
Where are the saddles manufactured?
We produce saddles in our native region in northern Bohemia at the foot of the Lusatian Mountains.
What is the saddles weight limit?
The weight limit of the saddle is 100 kg. You can read about the saddle stress tests on ourblog
Is the saddle sustainably produced?
We have set up our production processes to reduce waste. We only produce saddles when we receive an order, so we don't have large warehouses full of prefabricated saddles. In addition, we manufacture everything in the Czech Republic, so we have very short supply chains. Finally, we print with recycled printing material, which is used in subsequent prints.
How did you test the saddle?
To guarantee the durability of the saddle, we have carried out tests with riders of different disciplines, performances and somatotypes, as well as stress tests directly in the laboratory according to the ISO standard. You can read about some of our tests on our blog.
How did you price the saddle?
The Joyseat saddle passes through the hands of dozens of professionals and is made from the highest quality materials available directly to measure. The quality is on par with ultra-lightweight high-end saddles and the price is competitive. In addition, unlike stock saddles, it offers full customizability for every rider.
About the purchase
How long is the delivery process of the custom saddle?
The delivery time is set to 8 weeks.
Can I purchase a saddle for a gift?
Yes, we offer this option in the form of a gift card.
What are the delivery options for my saddle?
Can I pick up my saddle in person?
We do not offer this option yet, but it will be possible soon.
Do I need a user account to order a saddle?
Yes, it is necessary to create a customer account to order a saddle. After creating an imprint of your buttocks, you will be uploading the photos to your customer account.
How is the saddle packed and prepared for shipping?
Finished Joyseat saddle is packed in a specially designed box in which the saddle is tightly secured against movement. The entire box is also protected by transport packaging to ensure safe transit. We have designed the packaging so that is reusable after removing the saddle.
Is the product available for international shipping? To which markets do you offer?
Yes, we ship worldwide.
Maintenance and operation
Can I ride in all weathers?
Yes, the saddle is waterproof and built to withstand harsh weather conditions. The top layer is made of elastomer, which is well resistant to sunlight without losing its properties. Nevertheless, we recommend against unreasonably long exposure in the sun.
Should I use specific cycling shorts with a chamois liner?
Yes, we recommend using cycling specific gear, i.e. trousers with chamois liner. Of course, if you're in the habit of riding without, you can.
How do I care for the saddle?
Joyseat does not require any special care. If it is dirty, just rinse it with water.
Does the saddle need replacing after a fall or crash?
If there are no visible signs of damage to the saddle, there is no need to replace it. However, it is advisable to make sure that the saddle is not cracked anywhere.
Won't dirt and debris get trapped in the saddle crevices?
No more should this happen than with a regular saddle. If the saddle is dirty, just rinse it off with water.