Shipping policy

Price and conditions of transport of the Joyseat saddle

Czechia and Slovakia 

For the delivery of the Joyseat saddle, we use the services of Zásilkovna Domů. Delivery by courier is free of charge. You will receive the shipment to the selected address within 2 working days of sending the shipment.

European Union  

We use DHL services to deliver the Joyseat saddle to selected countries free of chargeYou will receive the shipment to the chosen address within 2 working days of sending the shipment. 

Rest of the world  

We use DHL services for free worldwide Joyseat saddle delivery. If you are located outside of the European Union, your order will be shipped DAP (Delivery at Place). As such, your order may incur duties, fees and import taxes upon delivery. This charge is determined by your local customs authority and payment of these fees is obligatory if you wish to obtain your shipment. For further information please consult your local custom.

Price and shipping conditions for other products

Czechia and Slovakia  

For the delivery of the shipment, we use the services of the company Zásilkovna.

The price for sending goods for orders to the Czech Republic up to CZK 800 is:
- CZK 59 (delivery to the delivery point)
- CZK 89 (delivery to the address by courier),
- when buying over CZK 800, shipping is free.

The price for sending goods for orders to Slovakia up to €79 is:
- €3 (delivery to the delivery point)
- €4 (delivery to the address by courier) 
- when buying over €80, shipping is free.

You will receive the shipment to the selected Zásilkovna within 2 working days of sending the package. Choose from more than 5,000 pick-up points throughout the Czech Republic. You do not need an identity document when you take over. Just prove yourself with the password that you will receive in the SMS.

Max. shipment weight: 5 kg
Max. size of one side: 70 cm
Max. sum of dimensions of all three sides: 120 cm

List of pick-up points in the Czech Republic and Slovakia.

Poland, Hungary, and Romania   

For the delivery of parcels to Poland, Hungary, and Romania, we use the services of Packeta.

The price for sending goods for orders up to €79:

Country Delivery to the delivery point Delivery to the address by courier
Poland
€3 4
Hungary
€3 5
Romania
€3 4


Shipping is free for purchases over €80.
You will receive the shipment at the selected pickup point within 2 working days of sending the package.

A list of pick-up points can be found here.

Max. shipment weight: 5 kg
Max. size of one side: 70 cm
Max. sum of dimensions of all three sides: 120 cm

Other countries in the EU   

We use the services of Packeta to deliver shipments to selected countries.
S
hipping is free for purchases over €80.
The price for sending goods for orders up to €79:

Country Shipping cost
Finland €21
Sweden €14
Luxembourg €13
Estonia
€11
Ireland €9
France €9
Latvia €11
Lithuania €11
Belgium €10
Netherlands €10
Portugal €7
Spain €7
Italy €7
Croatia €6
Greece €6
Bulgaria €5
Austria €5
Germany €5
Slovenia €6
Denmark €10

You will receive the shipment at the selected pickup point in 2 - 4 working days from the shipment of the package depending on the country of delivery.

Rest of the world  

We use DHL services to deliver other products to the USA, Canada, Great Britain, and Switzerland.
When ordering the Joyseat saddle and other products together, these shipments are sent separately. Shipping of the Joyseat is free, for other products the following shipping rates apply:
- USD 50  to USA and Canada. 
£8 to Great Britain. Shipping is free for purchases over £70.
€12 to Switzerland. Shipping is free for purchases over €80.

We use DHL services for free worldwide. The VAT is not charged for packages outside of the European Union. However, you may need to pay import taxes, customs, or other taxes and fees once the package reaches the border of your country, depending on the policy of your local customs office.

Payment for goods

Free payment by card via Shopify Payments - online payment through a secure payment gateway enabling card payments; payment is made within a few seconds and the order can be processed immediately.

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